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  • What time should I arrive?
    To fully experience the entire IGNITE festival, we recommend you arrive around 5pm.
  • I have a question that isn’t answered here. How do I contact you?
    Email us at and we’ll respond to you soon!
  • Can I leave my belongings in my car once I’ve parked up?
    Even though the cars will be parked in clear sight, we don’t recommend it, and it will be at your own risk.
  • Can I bring my own tent to stay overnight?
    IGNITE does not accommodate tent camping. However, a neighboring ranch offers an extremely limited number of camping spots per night in a very rustic/bare-bones setting for a fee. To book, visit Please note that these camping spots are not reserved solely for IGNITE guests. IGNITE does not handle reservations or sales.
  • What is the door to door Car Service?
    If you prefer to be picked up and dropped off at your home, this would be the service for you! The price for is $300 for 2 people, and an additional $100 per person for up to 2 additional riders. Must reserve by April 15th.
  • Can I purchase a ticket at the event?
    No, all tickets need to be purchased beforehand
  • How do I scan my ticket?
    Upon your arrival at the venue, an IGNITE team member will greet you and scan your paper or e-ticket.
  • What will the temperature be like?
    We recommend you double check before you leave, but average temperatures for Sandy Valley in April are a high of 75 during the day and a low of 51 at night.
  • Is food and drink included in my ticket purchase?
    No, all the food and drinks that will be available at the event will be for purchase. We will have water stations on site, and recommend you bring your own bottle.
  • Are there any specific items you recommend for me to bring?
    It is the desert and an active dude ranch, the venue is kept clean and orderly. There are very few shade trees and the dust can kick up, and the evening can become chilly. We recommend you bring sunscreen, a hat, sunglasses, and a jacket for the evening. We will have blankets available for sale.
  • What if I booked tickets, but I am not able to make it?"
    In case of emergency or illness, we can accommodate a refund of your ticket, however, please contact us at no later than 48 hours prior to the start time on your IGNITE ticket.
  • What is IGNITE?
    IGNITE is a unique outdoor festival featuring live music, food trucks, cowboy games, a premiere circus performance, and a 21+ dance party all taking place at Sandy Valley Ranch under the stars of the mysterious Mojave Desert.
  • Is Sandy Valley Ranch in Las Vegas?
    No, it is about a 45 minute drive from Las Vegas
  • I purchased a ticket online, how do I receive it?"
    You will receive it via email via FRIENDLYSKY before your arrival. The ticket is included in your confirmation email as a QR code. You can print that out or just open the QR code on your phone when you arrive at IGNITE.
  • Is the entire event outside?
    Yes, it is! The sunset social, the performance, and the after party will all take place under the stars of the Mojave Desert.
  • It looks like the event is broken up in multiple sections, a party to start with, followed by a show, a family-friendly fireside party, and then a 21+ after party. If I only want to come for the show is that possible and what time should I arrive?"
    We recommend you come for the entire experience, so you can properly disconnect to reconnect, however if you just want to see the show, make sure to arrive by 7pm. The show starts at 8pm and will last about 60 minutes.
  • Is there a shuttle service?
    Yes, a shuttle will depart from Las Vegas (exact point TBD) at 4:30pm and 6:30pm, and will depart Sandy Valley Ranch at 10:00pm and 1:00am. All who purchase a ticket for the shuttle receive a complimentary adult beverage. Shuttle tickets must be purchased by Tuesday, March 22nd. If there is insufficient interest such that the shuttle service is cancelled, you will be notified by March 23rd and issued a full refund. Note: shuttle tickets do not include admission to IGNITE. Your IGNITE event tickets must be purchased separately.
  • Are the seats numbered/assigned?
    Tickets in the BLEACHER section are unassigned/general admission. Tickets in the GENERAL and PREMIUM sections are assigned. When choosing your tickets, you will select a row. We will then assign you to specific seats within that row to ensure that groups are together and you are seated in the best available seats. Tickets in the OVERNIGHT PACKAGE section are fully assigned to you after checkout. We will then assign you to specific seats to ensure that groups are together and you are seated in the best available seats. YOUTH/LAP ticket holders do not receive an assigned seat. They are expected to sit on the lap of their accompanying adult. Note: Hay bales seat 2 individuals. Parties with an odd number of guests may be seated next to a member of a different party.
  • Are kids allowed and do they require a ticket?
    Yes absolutely, the event and performance are both kid-friendly. However, please note that while we welcome families and children, the content of the show is not created specifically for children. We rate the content "for mature children only." Notes about YOUTH/LAP Tickets: - for children aged 0-6 - must be purchased in conjunction with an adult ticket - do not receive a designated seat; ticket holder must be seated on the lap of accompanying adult Every guest at the event, including those 6 and under with a YOUTH/LAP Ticket must be issued a ticket. If you are planning on bringing your kid(s) make sure you get them a ticket so we can account for guest numbers.
  • Are pets allowed?
    No sorry, no pets allowed.
  • We are staying overnight in a teepee, bell tent, covered wagon, tiny home or Executive RV. Do we need to arrive early and where do we go?"
    We recommend you arrive at 4:30pm, and our team will guide you to your lodging.
  • We have signed up for dry camping, do we need to arrive early and where do we go?"
    We recommend you arrive at 4:30pm, and our team will guide you to the site where you can park your RV.
  • What happens if it rains?
    We do not anticipate the need for a rain plan. The average chance it will rain in early May in Sandy Valley is 3%.
  • Is there a physical box office?
    No, all tickets are to be purchased on this site,
  • Is there a dress code?
    Wear what ignites you! Be free, be comfortable, be expressive, be your spirit animal! Depending on the type of ticket you purchase, seating will be on wooden bleachers or straw hay bales; we recommend you keep this in mind. For footwear, wear your boots or something similar, we don’t recommend wearing open-toed shoes or sandals.
  • Will there be bathrooms available?
    Yes, bathrooms are available near the arena and throughout the grounds for Overnight Package holders.
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